Miscellaneous Articles
X-Cart 4.7.4 extra fields info in products list pages
With the new X-Cart Classic version - 4.7.4 - the extra fields information by default is not included with products on products list pages. To have this information included there do the following: Open config.php file (or config.local.php if exists) ...
X-Cart 5.2.x fails under MySQL 5.7.x
MySQL 5.7.x installs with "ONLY_FULL_GROUP_BY" sql_mode active by default. With this MySQL option active X-Cart 5.2.x fails and throws an error with the famous orange Oops! screen: An exception occurred while executing 'SELECT x0_.moduleID AS ...
Do you offer any long-term support options?
Yes. We offer few Support and Maintenance Subscription Plans. These Plans are packed with great features and benefits. For more information and details visit the Support and Maintenance Subscription Plans page on our website.
What are your business hours? Do you work on weekends?
Our normal office hours with clients are 9am to 4pm Pacific Time, Monday to Friday. Please refer to this page for more detailed information on our business hours and holidays schedule - https://www.cflsystems.com/support-contact.html. We are closed ...
What is the cost for modules upgrades?
Modules upgrades are free within the same cart branch they were purchased for originally. For upgrades between cart branches the cost is 25% of the original price. Installation service for modules upgrades is not discounted.
Do you work on all types of sites?
Actually no. We do not accept projects on sites with content related to pornography, nudity, graphic sexual or violent language, sites offering illegal or fake products and/or services.
In what currency software/services cost is shown?
All prices, estimates and invoices are in US Dollars.
Type, Status and Priority Definitions
We use various measures to properly categorize support request tickets. Please refer to the information tables below for definitions of Type, Status, and Priority of support tickets. Type Type Description Issue Any problem that needs investigation. ...