Do you offer any long-term support options?
Yes. We offer few Support and Maintenance Subscription Plans. These Plans are packed with great features and benefits. For more information and details visit the Support and Maintenance Subscription Plans page on our website.
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What are your business hours? Do you work on weekends?
Our normal office hours with clients are 9am to 4pm Pacific Time, Monday to Friday. Please refer to this page for more detailed information on our business hours and holidays schedule - https://www.cflsystems.com/support-contact.html. We are closed ...
Type, Status and Priority Definitions
We use various measures to properly categorize support request tickets. Please refer to the information tables below for definitions of Type, Status, and Priority of support tickets. Type Type Description Issue Any problem that needs investigation. ...